My wife and I were looking to purchase our first home and were not familiar with the buying process in Indiana. Tim explained to us the entire process during our first phone call, and made very clear of what are the things to watch out for when purchasing a home. He was very thorough in his explanations, and always made sure that we were informed in each and every step. During negotiations, he explained the pros and cons of our bids, but never pressured us into buying a house. It was always left to us to decide what amount we would like to bid, and he stayed out of it. We really appreciated that. I felt our buying process was really smooth and Tim was always diligent in replying to emails, contacting the sellers' agent etc. I always got a reply from Tim in less than a couple of hours of emailing him. He is easy to work with, and has been a great help for us. Highly recommend him if you would like to make an informed decision in buying a house.